Do you have branches?
- We are online – shipping only
- There is no store but we are shipping all over Egypt.
Shipping time and delivery?
- Orders will be received by the shipping company next working day of being placed
- Orders inside Cairo will be delivered within 48 hours ( working days only) from placing it for some places , the rest of the places will be delivered within 48 hours to 72 and the delivery company will contact you before delivery
- Orders outside Cairo will be shipped next day of placing the order and it will be delivered within 4 working days only (some of the villages and some of the places may take more than 4 working days)
Payment methods?
- Cash on delivery.
How to pick the suitable size for clothes?
- First you have to use clothing scale (cm) as every piece scales differs than the other one.
- To clarify more if you are wearing size small for piece x this doesn’t mean that size small from piece y will fit you. Then you have to check the scales for each size to pick your suitable size.
- Most of the clothes posted we are putting the style sizes (scales) to be easier for you to compare the length and the size.
- Important note (the color may little bit vary on real than the posted photo due to the light effects and the photographing)
Is it possible to return or replace clothes?
- Yes , it’s possible
- But it’s not possible at all for “underwear and swim suits” can’t be returned or replaced for the safety and hygiene issues
- If you can’t decide and define your size kindly do not order “underwear or swimsuit”.
Return and replace terms and conditions.
- On receiving you can open your order and check it before the delivery guy leaves and if there is any item you don’t want to receive you have to give it back to the delivery guy before leaving he will cut its price from the order’s total amount and in case of you don’t want to receive the whole order you have to give it to the delivery guy before leaving and you will pay the delivery fees only ((once you received the order and the delivery guy left you won’t be able to return or replace any item.))
- Customer who will misuse this service by making orders with many items and then choosing only one item after repetition will have to stop receiving more orders from him/her.
- The Client have to take at least 60% from the total number of items or pieces he has ordered, or we will not be able to confirm or ship any other order for the same client .
Placing order through the website
- By pressing on the item and then press add to cart button
- Then will appear view cart at the top of the page you will press on it if you are done with adding your full order
- A new page will appear with your picked items press on proceed to check out
- A page will appear for filling your shipping data , name , city , etc.
- You will pick the city
- Then adding phone number and e-mail address
- Please make sure that your shipping details is correct and kindly write the detailed address in Arabic.
- Then press on I have read and agree to the website terms & conditions (and kindly read it before placing the order)
- Then press place order.
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